Frequently Asked Questions
Everything you need to know about shopping for your home at Betty's Home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made items are final sale.
Are your textiles and fabrics machine washable?
Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend checking the specific care label attached to each product for detailed instructions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Betty's Home ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What should I do if my item arrives damaged?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage to arrange a replacement.